Our last CQC report

“Delighted with the Quality of Care”

 

cqc

 

Our latest inspection report outlined just how well the family members regard our Nursing Home. Below are some comments from the report that family members said about our home.

 “Everyone we spoke with said they felt safe living at Flixton Manor. One person said, It’s alright here. A relative told us “I believe this is a very safe place. All the residents are checked every two hours day and night” and another said, “I am delighted with the quality of care
receives here.

People we spoke with said the staff had the skills to meet their needs. One person said, “I think the staff are well trained and professional in the way they meet my needs” A relative told us, “They (the staff) know how to support [Name] really well”.

Everyone we spoke with said the staff were kind and caring. One person said, “I think this is a
very friendly place in terms of the staff and residents” A relative commented, “There is a nice rapport between the staff and residents; there is a relaxed atmosphere” Another said, “They (the staff) are very thoughtful and caring

 

Whilst the final outcome of the report was very confusing to us (rated as Inadequate) , Flixton Manor always take the positives and if we feel there is anything that we can do to improve standards, we just simply do it and crack on with focusing on our primary goal, the well being of our residents as their thoughts and opinions are what matter to us!

The rating given during this inspection was “Inadequate” and you can read all correspondence regarding this report here and you can read our latest inspection report here

 

 

Post author